Privacy Policy

Effective Date: 11/10/2023

1. Introduction

Thank you for choosing Global Heating Ltd. We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, contact information, address, and any other information you provide when you contact us or request our services.
• Service Information: Details about the heating services we provide, including repair and maintenance history.
• Usage Information: Data about how you interact with our website, such as IP addresses, device information, browser type, and referral URLs.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our heating services.
• To communicate with you regarding service requests, appointments, and updates.
• To respond to your inquiries and provide customer support.
• To comply with legal obligations.
• To protect our rights and interests, such as addressing fraud, security, and technical issues.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may engage trusted service providers to assist in the delivery of our services.
• Legal Requirements: We may disclose your information to comply with legal obligations and respond to lawful requests from authorities.

5. Your Privacy Choices

You have the following privacy choices:

• You may choose not to provide personal information, but it may affect our ability to provide services.
• You can review and update your information by contacting us.
• You can opt out of marketing communications at any time by using the unsubscribe link in our emails.

6. Security

We take appropriate measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices and legal requirements. We will notify you of any significant changes by posting a notice on our website or by other means.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Telephone: 07900800800
eMail: info@gh1.co.uk

We are committed to addressing your inquiries and concerns promptly.

This privacy policy outlines how your heating engineer business handles customer data. You should review and adapt it to ensure it accurately reflects your practices and complies with applicable privacy laws.